- How can I activate mobile banking?
- Once you have set up a user name and password on your laptop or computer you are ready for mobile banking. Go to www.bosv.com/m on your mobile device and login. If you cannot login please call us at (307) 885-0000.
- How much does it cost?
- No additional fees or costs are associated with activating and using mobile banking.
- How do I access mobile banking on the mobile device?
- Simply go to the bank's web site and enter "/m" at the end of the web address. That will launch the mobile version of the site. Enter your Internet Banking username and password to log in. After logging in, a list of accounts to which you have access will appear.
- What kind of mobile devices can use the mobile banking service?
- Most Web-enabled phones or other devices with a WAP 2.0 and XHTML-MP compatible browser can use mobile banking. You must have an active data plan through your service provider to utilize mobile banking.
- Can I change my mobile banking access settings?
- Yes. Changing the username or password for Internet Banking settings will also change your settings for mobile banking.
- What types of accounts can I access with mobile banking?
- You can access personal or business accounts through your mobile device.
- What types of transactions can I perform through my mobile device?
- In addition to viewing account information, you can pay existing bills, make loan payments, and transfer funds.
- Can account history information be accessed through mobile banking?
- Yes. You can view a variety of information about past transactions, including the transaction date, description, and amount. You can also search history by account type or date range.
- What happens when I use an invalid username or password to access the site?
- An error message appears indicating that invalid logon credentials were used, and the system does not allow logon.
- How can I provide feedback on mobile banking?
- After logging on, you can use the Contact Us option to send us any suggestions for improvement.
- What kind of security is included with mobile banking?
- Mobile banking includes the following security features:
- 128-bit encryption.
- Password protection.
- Automatic session expiration. The application will time out if the customer has not used the application for five minutes.
- Privacy protection. No private data is stored on the mobile device.
- Reduced risk feature set. Customers can pay existing bills but not set up new bills, for example.
- Masked account numbers. It masks account numbers with Xs whenever practical within the application.
- Site-to-user verification. It asks customers to confirm an image and phrase upon logging on so they know they are dealing with their bank.
- Multi-factor authentication. Mobile banking provides a multi-factor authentication feature that appears whenever the user attempts something unusual, such as using a different mobile device or accessing the site from a new IP address. This feature asks the customer personal questions, and in order to continue, the answers must match the ones they entered when they signed up for the service.