GOLDPhone Telephone Banking

You can reach GOLDPhone at (307) 885-0001.

The first time you call GOLDPhone, you will need to create your telephone ID and PIN. To do this you will be asked to enter an account number and the last 4-digits of your Social Security Number. Your telephone ID must be from 6 to 12 digits long and your PIN must be 6 to 12 digits long.

Call your local branch with any questions.

Global Functions

• * Star Key: Moves you through the menu
• * 9: Hang up from 24 Hour
• * 1 (any time): Restart Current Menu
• * 2 (any time): Return to Main Menu
• # Pound Key: Advance to Next Options

Key Functions

• 1 Login with your telephone ID and PIN.

• 2 Create your telephone ID and PIN.

• 3 Branch Information.

• 4 Recover your telephone ID and PIN.

• 8 If you are a merchant and want to see if a check will clear.

• 9 Instructions.

Main Menu

• 1 Deposit & Balance Information

  • 1 Balance & Information
  • 2 List of recent deposits (5)
  • 3 Look-up Deposit Amount
  • 9 Return to Main Menu

• 2 Withdrawal & Balance Information

  • 1 Balance & Information
  • 2 Look-up all Withdrawals
  • 3 Look-up Dollar Amount Withdrawals
  • 4 List Check withdrawals (5)
  • 5 Look-up check or range of checks
  • 6 List Non-Check Withdrawals
  • 7 Look-up Non-check Withdrawals
  • 9 Return to Main Menu

• 3 Transfer Between Deposit Accounts

  • - Enter account number to transfer from
  • - Enter account number to transfer to
  • - Enter the amount
  • - System verifies what was entered: (1-OK, 2-Retry, 3-Cancel)

• 4 Loan Information Inquiry

  • - Enter Loan account #
  • - The account has a balance
  • - Last Years interest paid
  • - A payment of __ is due __
  • - This does not include possible late charges
  • - Your last payment was___ on___
  • - Your credit limit is
  • - Your credit limit remaining
  • 1- Enter another Loan #
  • 2- Play Loan Inquiry again
  • 9 Return to Main Menu

• 5- Loan Payment

  • 1 Make a Loan Payment
  • 2 Make a HELOC Advance
  • 9 Return to Main Menu

• 6 - Order Statement or Checks

  • 1 To request a statement
  • 2 To Order Checks
  • 9 Return to Main Menu

• 8 Change Telephone ID or PIN

  System verifies what was entered: (1-OK, 2-Retry, 3-Cancel)

• 0 Transfer Call to Bank Personnel (during business hours)